Yo,
I just signed up, but my username/password isn't working.
Please wait up to 10 minutes or so for your password to be entered
into the database.
If you are still having problems, e-mail Technical Support below.
Ok,
I have my password but it still isn't
working for some reason.
Your internet security options may be set too high. This will
result in you getting kicked back to the login page each time you
enter your username and password. To correct this problem and gain
access to the site, do the following:
From Internet Explorer, select "Internet Options" from the
tools menu, go to the security tab and select custom level. Scroll
down to the bottom of the options list until you locate an option
called "User Authentication". There is only one option under
that heading and it's called "Logon". It should be set to
"Automatic logon only in Intranet zone". You may want to
click the reset button on the bottom right corner to make sure everything
else is ok and set the security level to medium or lower.
All that is needed to login
successfully is that your browser correctly submits to the website
the referrer, which means the site will allow you to go to the members
area if you are getting there though our login server. Your browser
needs to send this information automatically.
If you don't have the latest
version of Internet Explorer, upgrading may resolve the problem. If
you are using any security software such as Norton Internet Security
or a firewall it may be preventing your browser from sending this
information. In this case, disabling them could resolve the problem.
Other programs such as Ad-Subtract may cause similar errors.
Hey
dog, I can't get the videos to play.
If you are having problems just clicking on each video link, try right
clicking on the link, then select "save target as" and save
each video clip to your hard drive and watch them from there. This
will ensure the highest quality video/audio playback and the ability
to keep a copy for personal use.
Ummmm....
Uh.... I forgot my username or password.
Send an e-mail to member support which includes as much of the following
info as you can provide and your username/password info will be e-mailed
back to you. Full name, your date of signup, the e-mail address you
used, and your username.
I'm
a stud and I want free access.
We can extend memberships and give out free trial passes to those
who offer good suggestions and ideas and useful information about
additions they would like to see on the site. E-mail your thoughts
to: ideas @ seniorstuds.com
How
do I cancel my membership?
Your membership can be easily cancelled at CCBill's site HERE.
As a backup, you can also e-mail our customer service at: support
@ seniorstuds.com
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